What do I do if the gasoline has gone stale?

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The solution would be to remove the stale gasoline by first turning the shut off valve off, disconnecting the fuel line, draining the gas, and then cleaning the carburetor. If you have any questions on this process please contact us.

Why is the generator sputtering or running rough?

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Possible reasons can be that the generator is low on gas, the air filter needs to be cleaned or changed, or the valve was not set properly. If after checking these parts of the generator and the appliance is still sputtering, please contact us.